Privacy Policy

Effective Date: 01/08/2026
Last Updated: 01/08/2026

At Dr. Krunal Joint Care, we respect your privacy and are committed to protecting the personal information you share with us through www.drkrunaljointcare.com.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book an appointment, or contact us.

By using this website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following information:

Personal Information

• Full Name
• Phone Number
• Email Address
• City/Location
• Any information you submit through enquiry or appointment forms

Medical Information

If you voluntarily provide health-related information, we may collect:

• Symptoms
• Previous treatment details
• Medical reports or documents
• Consultation-related information

Technical Information

When you browse our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Cookies and Analytics Data

How We Use Your Information

Your information may be used to:

• Schedule appointments
• Respond to your enquiries
• Provide medical consultation support
• Improve our website and services
• Send appointment reminders
• Contact you regarding treatment or follow-up
• Maintain medical records where applicable
• Comply with legal obligations

We never sell your personal information to third parties.

Cookies

Our website may use cookies to improve user experience.

Cookies help us:

• Understand website traffic
• Improve website performance
• Remember user preferences

You may disable cookies from your browser settings, although some website features may not function properly.

Data Sharing

We may share your information only when necessary:

• With authorized medical staff involved in your treatment
• With trusted service providers who help operate our website
• With payment gateway providers (if online payment is available)
• When required by law or government authorities

We do not sell, rent, or trade your personal information.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your data, no internet transmission or electronic storage system is completely secure.

Data Retention

We retain your personal information only for as long as necessary to:

• Provide healthcare services
• Fulfill legal and regulatory obligations
• Resolve disputes
• Maintain clinic records

After the retention period, information is securely deleted or anonymized where appropriate.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites. We recommend reviewing their privacy policies before sharing any information.

Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent where applicable
• Raise concerns regarding data processing

To exercise these rights, please contact us using the details below.

Children’s Privacy

Our website is not intended for children under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated effective date. We encourage users to review this page periodically.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Dr. Krunal Joint Care
Website: www.drkrunaljointcare.com
Email: info@drkrunaljointcare.com
Phone: +91 9898666443
Clinic Address: 201, LAXMI MARKET, nr. BUS STATION, Mandvi, Khedpur, Gujarat 394160